The location near both JR and metro stations made getting around super easy. The auto check-in was a neat feature, saving time after a long journey. My room had a nice view, not just a brick wall, and it was clean and comfortable. However, room cleaning left something to be desired. even with the card displayed, towels sometimes went unrefreshed, so I had to request them. The room size felt cramped with luggage, and I noticed some dirt under the bed that hadn't been cleaned in a while. For a family group, it worked, but larger bags might be a hassle. A variety of hot drinks were available for free, which was a lovely touch.

Solid room size—smallish but manageable for a couple. Getting to the underground was tricky in the snow but how about that it’s got enough character to work with despite the weather?

Access to the underground during snowfall could use some improvement. trudging through snow isn’t ideal. Language barriers with staff may leave some feeling dismissed, especially when requesting assistance. The reception experience lacked that welcoming Japanese service touch that one might expect.

Positive, I loved the convenient location, just a 5-minute walk from the station. The self check-in was super easy, and I appreciated the complimentary wine. My room had a cozy layout, with the bathroom setup being perfect. The wet rain shower was a real treat after a long day. 🍷

Comfort and convenience in Sapporo

The hot drinks offered in the lobby were a delightful way to start the day. We enjoyed exploring nearby restaurants and appreciated how close the subway exit was.

One minor downside was the limited space in our room. If you're traveling with larger luggage, it may be somewhat cramped.

modern, modern, modern

I loved the chic and clean design of my room, which had all the essential amenities in a compact space. The breakfast buffet was a good experience, featuring a rotating selection of mouth-watering dishes each morning! Plus, there’s an ice dispenser on the lobby floor and free coffee/chocolate drinks available 24/7-what a treat!

strongly recommend 😊❤️

The self check-in process was straightforward and saved us valuable time after our long journey.

The air conditioning in the room had a damp smell that required a bit of room spray to freshen it up.

Loved the sitting area!

Just a good match for a quick break in Sapporo with fantastic value. The convenient location near the station made it easy to explore the city. Arrive early to avoid waiting at check-in time.

Impressive amenities and great location!

I really enjoyed my time at this hotel! The complimentary evening wine and the coffee machine with a variety of hot drinks available 24/7 were delightful touches. The convenient location near Sapporo station made our travels to Otaru super easy. However, the breakfast could use more food if you arrive late, as it seemed like many items were gone before the end time.

The location was superb, just a short walk from the station and bus stops. Loved the complimentary hot drinks in the lobby, especially the latte. Borrowing umbrellas for free was a nice perk, too.

Could improve on the reception staff training. some seemed a bit indifferent.

clean and modern room with free coffee. shower area needs better lighting.

I stayed in a Large Twin Room for 5 nights, and it was super comfy! The layout was great with toilets, bath area, and sink all separate. The bed was heavenly and perfect for a good night’s sleep. Plus, the welcome wine in the lobby was a nice touch, and hot drinks were available 24/7. The room size felt generous too, which was a pleasant surprise. Not a single complaint about my stay!

I had an amazing 8-night stay! The shower and bath were fantastic, providing the best relaxation after long days. Also, the Eco-room service was a thoughtful touch that I truly appreciated. Just a small note, the sink area lighting could be better for makeup. I'd definitely come back!